Terms & Condition
Welcome to Bright Wave Energy! By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using Bright Wave Energy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our platform.
2. Services Offered
Bright Wave Energy specializes in renewable energy solutions, including but not limited to:
- Solar panel installation and maintenance
- Energy efficiency consulting
- Battery storage solutions
- Sustainable energy products
All services and products are subject to availability and regional regulations.
3. User Responsibilities
- Users must provide accurate personal and payment information when requesting services.
- Misuse of the website, including fraudulent transactions or unauthorized access, is strictly prohibited.
- Customers are responsible for maintaining the confidentiality of their account details.
4. Pricing & Payments
- All prices are displayed in [currency] and may change without prior notice.
- Payments must be made in full before services are rendered unless otherwise agreed upon.
- We accept multiple payment methods, including credit/debit cards, bank transfers, and digital wallets.
5. Installation & Service Appointments
- Installation and service appointments must be scheduled in advance.
- Customers must provide access to the installation site at the agreed-upon time.
- Any changes or cancellations must be communicated at least [number] hours/days in advance.
6. Warranties & Guarantees
- Our products and installations come with a [duration] warranty, covering defects and performance issues.
- Warranties do not cover damages caused by external factors, such as weather events or improper maintenance.
- Warranty claims must be submitted with proof of purchase.
7. Returns, Refunds & Cancellations
- Customers may cancel an order within 7 days of purchase for a full refund.
- Installed products are non-refundable unless there is a defect covered by the warranty.
- Refunds will be processed within 7 Working days after approval.
8. Intellectual Property
- All website content, including text, images, and service descriptions, is the intellectual property of Bright Wave Energy and may not be copied or distributed without permission.
9. Privacy & Data Protection
- We collect and process user data in accordance with our Privacy Policy.
- Personal information is used strictly for service fulfillment and customer support.
- We do not sell or share user data with third parties without consent.
10. Limitation of Liability
- Bright Wave Energy is not liable for any indirect or incidental damages resulting from the use of our products or services.
- We do not guarantee uninterrupted website access and are not responsible for technical issues beyond our control.
11. Modifications to Terms
- Bright Wave Energy reserves the right to update these Terms & Conditions at any time.
- Continued use of our services after updates signifies acceptance of the revised terms.
12. Contact Information
For inquiries, support, or service requests, please contact us:
📞 Phone: +1-(251) 973-9056
✉️ Email: contact@brightwaveenergy.site