Welcome to Bright Wave Energy! By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

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1. Acceptance of Terms

By using Bright Wave Energy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our platform.

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2. Services Offered

Bright Wave Energy specializes in renewable energy solutions, including but not limited to:

• Solar panel installation and maintenance
• Energy efficiency consulting
• Battery storage solutions
• Sustainable energy products

All services and products are subject to availability and regional regulations.

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3. User Responsibilities

• Users must provide accurate personal and payment information when requesting services.
• Misuse of the website, including fraudulent transactions or unauthorized access, is strictly prohibited.
• Customers are responsible for maintaining the confidentiality of their account details.

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4. Pricing & Payments

• All prices are displayed in [currency] and may change without prior notice.
• Payments must be made in full before services are rendered unless otherwise agreed upon.
• We accept multiple payment methods, including credit/debit cards, bank transfers, and digital wallets.

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5. Installation & Service Appointments

• Installation and service appointments must be scheduled in advance.
• Customers must provide access to the installation site at the agreed-upon time.
• Any changes or cancellations must be communicated at least [number] hours/days in advance.

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6. Warranties & Guarantees

• Our products and installations come with a [duration] warranty, covering defects and performance issues.
• Warranties do not cover damages caused by external factors, such as weather events or improper maintenance.
• Warranty claims must be submitted with proof of purchase.

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7. Returns, Refunds & Cancellations

• Customers may cancel an order within 7 days of purchase for a full refund.
• Installed products are non-refundable unless there is a defect covered by the warranty.
• Refunds will be processed within 7 Working days after approval.

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8. Intellectual Property

• All website content, including text, images, and service descriptions, is the intellectual property of Bright Wave Energy and may not be copied or distributed without permission.

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9. Privacy & Data Protection

• We collect and process user data in accordance with our Privacy Policy.
• Personal information is used strictly for service fulfillment and customer support.
• We do not sell or share user data with third parties without consent.

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10. Limitation of Liability

• Bright Wave Energy is not liable for any indirect or incidental damages resulting from the use of our products or services.
• We do not guarantee uninterrupted website access and are not responsible for technical issues beyond our control.

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11. Modifications to Terms

• Bright Wave Energy reserves the right to update these Terms & Conditions at any time.
• Continued use of our services after updates signifies acceptance of the revised terms.

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12. Contact Information

For inquiries, support, or service requests, please contact us:

📞 Phone: +1-(251) 973-9056
✉️ Email: contact@brightwaveenergy.site